Does Xbox offer free returns? What's their exchange policy?

What's Xbox returns and exchanges policy? Can you return in-store? How many days do you have to return items to Xbox for a full refund? Do I need a receipt to return my item to Xbox? Do items need to be in new condition?
Returns & exchanges policies rating: 3.0 - 1 ratings

Share your experience with Xbox's returns & exchanges policies

0 answers +0 votes
As part of your review, please rate Xbox's returns & exchanges policies:
Click a star to rate
Click a star to rate
Add answer Cancel
It looks like Xbox may not offer free returns & exchanges. See 6,569 brands that do offer free returns & exchanges.
Knoji Staff
138
Posted Jun 27, 2017

We researched this, and it does not look like Xbox offers free returns currently. You will find the most current information on Xbox's returns and exchanges policy on this page.

Please check out their homepage for more information on returning items.

Learn more at xbox.com.

Update: we've found 2 more video game consoles stores that currently offer free returns & exchanges and 404 online services that are offering free returns & exchanges . You can also view all 6,569 stores that offer free returns & exchanges across all categories.

This user rated Xbox's returns & exchanges policies: 3.0
Upvote
Not helpful
Rated 3.6 - 14 reviews

About Xbox

Xbox is a major video game consoles company operating the e-commerce site xbox.com. Xbox sells its products and services in the video game consoles vertical, offering discounts and promo codes to its customers infrequently. Xbox has good ratings among shoppers on Knoji, with 14 ratings and an average rating of 3.6 stars. Xbox scores decently compared to other brands in the video game consoles industry, providing 5 e-commerce features to better serve its customers.

Xbox's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that Xbox may not offer free returns & exchanges currently. Read full answer >>
International Shipping:
Maybe
It appears that Xbox may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Xbox may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that Xbox may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Xbox may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Xbox may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Maybe
It appears that Xbox may not offer promo codes currently. Read full answer >>
Black Friday Ad:
Yes
Xbox offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Xbox may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Xbox may not offer military discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Xbox may not offer senior discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Xbox offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Gift Cards:
Yes
Xbox offers gift cards and discounted gift cards during special promotional events. Find gift cards for Xbox. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Customer Reviews:
Maybe
It appears that Xbox may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Xbox may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that Xbox may not accept Afterpay financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that Xbox may not offer website security & privacy currently. Read full answer >>
Mobile Apps:
Maybe
It appears that Xbox may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
No
It appears that Xbox may not offer affiliate programs currently. Read full answer >>
View all features